How Close Calls Can Improve Construction Safety

July 4, 2022
How Close Call Reporting Can Improve Construction Safety

Do you struggle with regular close call reporting?

Do you hold a briefing and see a spike of close calls raised, but then this quickly dwindles to 1 or 2 per week?

Close calls are an essential tool for improving the safe delivery of projects but the hard work of producing, addressing and analyzing them devalues from the massive positive impact they could have each day.

Traditional paper-based close calls are often forced upon works as part of an initiative. Having them around the office can be handy, but how do you ensure that the right things are captured and in the right way? You can’t easily attach a photograph, reference an exact point on track or tie back to a construction shift.

Without this crucial context your close calls are instantly less valuable. They require more effort and time to fully understand and resolve. Key data that might aid long term prevention is lost.

Using paper also becomes a working nightmare for project management teams and HSQE professionals. How can you best understand issues across your site if you just get handwritten forms once per week? How can you track and improve performance week on week across your worksite, without having to spend most of your day manually transcribing from paper to your management system? By the time you have the information ready, it's out of date.

Close Calls & Safety Measures Shouldn’t Be An Afterthought

Imagine if close calls became a key part of your daily site reporting. No more scraps of paper or random emails but, instead, a consistent way for your site teams to capture and collate essential site safety data.

And what if that data could be provided to you in real time, with detailed explanations and photographs to allow for more in-depth analysis and resolution?

Surely, this would only improve the safety of your work site.

At Raildiary we know that there is a better way. We want to help you speed up the collation and analysis of close calls by building them into your daily routine and simplifying the recording process:

  • Use drop down boxes and tools to prompt teams to explain and categorise issues.
  • Nothing describes an issue better than a photograph or a video. Easily attach timestamped and geotagged media to each close call raised.
  • Remove the lag between site and office. Close calls submitted as part of the Sitediary daily report are available in real time. Allowing your teams to respond and implement a resolution.

In the future, this information you collect can be grouped, analysed and used to inform HSQE strategy. You can identify key areas for improvement and innovation.

Close calls should be part of a proactive approach to safety. Real-time analytics and reports from Raildiary will allow your teams to have this information to hand as it happens.

How Close Calls Can Improve Construction Safety

Will Doyle


I am an experienced RICS chartered Quantity Surveyor​ with first-hand experience of how the consistent capture and analysis of data can transform global project delivery.

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