Record the work done
Log the day’s activities, quantities, labour and plant hours. Add photos and notes while the work is still fresh in your mind.
Gather for small construction businesses
Site records that back up your bill.
Record the work done, the people and plant used, and anything that held the job up. Keep the photos and notes with it, ready when you need to explain a cost or substantiate extra work.
Excluding VAT · Monthly rolling · 100% off setup
For UK businesses with turnover under £5m.
Used by site and commercial teams at
The daily record
What did we do? What did it cost us?
When a customer queries your application, you need more than a total on a spreadsheet. Gather keeps the site records you can use to explain it.
Write down what changed
An obstruction, a late delivery, an instruction to do something differently. Record what happened and which work it affected.
Give the QS the detail
Let the person preparing the application review the same records as the site team, with the photos, hours and notes together.
On site
Fill it in on site. Use it in the office.
- Planned and actual quantitiesRecord how much work was completed against the activity.
- Labour and plant hoursRecord who and what was used, and allocate the hours to the work.
- Photos and notesShow what happened alongside the written record.
Customer story · Cubby Construction
Moving on from paper site diaries.
As Cubby’s workload grew, records varied between projects and site information wasn’t reaching the office quickly enough. The family-run contractor introduced Gather across its infrastructure and civil works.
4,000+records created
100+active users
On the Carlisle Southern Link Road drainage project, the team analysed 4,045 variances across 1,465 shift records.
Results from Cubby’s enterprise rollout, as reported in the case study.
Let’s get your first job on Gather
Bring a live job. We’ll get you started.
Your project, your team, your first site record. We’ll work through them with you in a 30-minute setup call, included at no extra cost.
Make it official
Sign up online
Add your business details, confirm you’re eligible and pay £500 a month excluding VAT (£600 including VAT). Setup is £0, with no annual commitment.
Pick your time
Book your setup call
Straight after payment, choose a 30-minute slot that suits you. Use the same email address you paid with.
Put it to work
Create your first record
We’ll help you add your project and users, set up your dashboard and work through a site record from your own job.
All you need for the call: your project details and the names and email addresses of your team.
See the plan →Gather Small Business
£500 a month. Setup included.
For UK construction businesses with annual turnover below £5 million. Monthly rolling, with no annual commitment.
- Gather software subscription
- Workspace and user configuration
- Project setup and a default dashboard
- One 30-minute setup call
- Standard support after setup
Bespoke development, custom integrations and additional training are available only by separate agreement.
Before you get started
Questions before you sign up?
Is this the right plan for my business?
This plan is for UK businesses with annual turnover below £5 million. For a larger business, a business outside the UK or a bespoke rollout, contact Gather to discuss your requirements.
What happens after I pay?
You go straight to our booking page to choose your 30-minute setup call. We check your company details before setting up your workspace. On the call, we help you add your project and users, set up the default dashboard and complete your first record.
Do I need an annual contract?
No. The subscription renews monthly. Email legal@gatherinsights.com before your next billing date to stop renewal. Access continues until the end of the month already paid for.
What does 100% off setup include?
The £1,000 setup fee is reduced to £0. This covers workspace and user configuration, project setup, a default dashboard and one 30-minute online setup call.
Already paid but missed the booking page?
Book your setup call here using the email address you paid with. You do not need to pay again.
Can I request a quote before paying?
Yes. Contact Will if your business needs a quote or purchase order before payment.
Read the full small-business order terms
Offer terms · 22 October 2026
This order is for Gather Small Business, supplied by Gather Insights Limited, company number 10215108, 1 Silk Street, Manchester, M4 6LZ. The customer is the business named at checkout.
- Eligibility: a UK business with annual turnover below £5 million, purchasing for business use.
- Charges: £500 per calendar month excluding VAT, paid monthly in advance. Setup is £1,000 excluding VAT with a 100% discount to £0. UK VAT is added at 20%.
- Term: one month from the first successful payment, renewing monthly. No annual minimum commitment. Cancellation received at legal@gatherinsights.com before the next billing date stops the next renewal. Access continues to the end of the paid month.
- Setup: workspace and user configuration, project setup, a default dashboard and one 30-minute online setup call. Bring project and user information to the call.
- Subscription scope: Gather software for the purchasing business, with the workspace, user and project configuration described above. Bespoke development, custom integrations and additional training are not included unless separately agreed in writing. Regular quarterly account reviews are replaced by the included setup call and standard support.
- Electronic acceptance: these order terms are the Quotation for this offer. By ticking to accept these order terms at checkout and completing payment, the customer accepts these order terms and Gather’s standard terms v3.0. Gather accepts the order when the first payment succeeds and the payment confirmation is issued. The Subscription Start Date is that date. A separate signature or countersignature is not required for this offer.
- Priority: these order terms override standard clauses 2.1 and 2.4 on contract formation, clause 3.6 on quarterly reviews, clause 9.1 on payment timing, and the Initial Term, Renewal Period and clause 10.1 provisions on annual renewal and 60-day non-renewal notice. For this offer each renewal period is one month. All other standard terms continue to apply.
Gather standard terms v3.0 — reference copy
GATHER INSIGHTS LIMITED
STANDARD TERMS AND CONDITIONS
Version: 3.0
PARTIES
(1) GATHER INSIGHTS LIMITED (company number 10215108) of 1 Silk Street, Manchester, M4 6LZ (Gather, we, us, our)
(2) THE CUSTOMER identified in the Quotation (Customer, you)
1. DEFINITIONS AND INTERPRETATION
Acceptable Use Policy - the policy set out in Schedule 1, as updated under clause 15.6
Account Data - information about you and your Users that we collect in providing the Subscription Service, including support tickets, onboarding materials, billing information and account management records
Agreement - these Terms, the Quotation and any schedules
Business Day - a day other than a Saturday, Sunday or public holiday in England
Commencement Date - the date this Agreement comes into existence in accordance with Clause 2.1
Confidential Information - information that is marked confidential or obviously confidential by nature, and includes: (a) in respect of you, Customer Data and Account Data; and (b) in respect of us, the Fees, pricing and commercial terms in the Quotation
Customer Data - all project and site information you or your Users input to or create within the Subscription Service platform, including records, documents, photos, resources, work activities, allocations, timesheets, rates and progress data
Data Protection Legislation - all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications). The terms controller, personal data and processing shall be as defined in the Data Protection Legislation
Documentation - user guides and help materials we provide (as updated from time to time)
Fees - (a) the subscription fee set out in the Quotation (Subscription Fee); and (b) any other fees set out in the Quotation
Initial Term - the initial period in the Quotation, which starts on the Subscription Start Date
Normal Business Hours - 8.30am to 5.30pm UK time, Monday to Friday excluding public holidays
Quotation - our written quotation forming part of this Agreement
Renewal Period - each successive 12-month period after the Initial Term
Service - (a) the Gather Insights platform, hosting, Documentation and support (Subscription Service); and (b) any other services set out in the Quotation
Subscription Scope - the extent to which the Subscription Service may be used, defined in the Quotation by parameters for example, annual construction work value and concurrent projects
Subscription Term - the Initial Term and any Renewal Periods
Subscription Start Date - the date the Subscription Service is to commence, as specified in the Quotation
Superuser - a User with administrative privileges under Clause 5.6
Trust Centre - trust.gatherinsights.com
User - a natural person you authorise to access the Subscription Service, including Superusers
Any words following the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms.
A reference to writing or written includes emails.
2. CONTRACT FORMATION
2.1 Signing (including by electronic signature) the Quotation constitutes an offer by you to purchase the Service in accordance with this Agreement. We may accept or reject any Quotation at our discretion. A Quotation is only accepted when we issue written acceptance or counter-sign it, at which point the Agreement comes into existence (Commencement Date).
2.2 Any descriptions or illustrations in our advertising, brochures or other marketing materials are for indicative purposes only and do not form part of this Agreement.
2.3 This Agreement applies to the exclusion of any other terms you seek to impose or incorporate. You waive any right to rely on any term in any document you provide that is inconsistent with this Agreement.
2.4 A Quotation does not constitute an offer by us capable of acceptance by you.
2.5 If there is any conflict between the provisions of this Agreement and a Quotation, the Quotation prevails.
3. SERVICE
3.1 Subject to your compliance with this Agreement, we grant you a non-exclusive, non-transferable licence, without the right to sublicense (other than to Users), to permit Users to access and use the Subscription Service and Documentation during the Subscription Term for your business purposes, to the extent defined in the Subscription Scope.
3.2 The Subscription Service is provided on a software-as-a-service basis, not as a software purchase. You have no ownership rights in the Subscription Service.
3.3 You must not exceed the Subscription Scope. If your use of the Subscription Service is likely to exceed the Subscription Scope, you must promptly notify us. Any variation to the Subscription Scope must be agreed in accordance with Clause 6.
3.4 The Subscription Service provides the functionality and features described in the Documentation.
3.5 We may modify the Subscription Service to improve functionality, security or performance. We will not remove core functionality without 90 days' notice.
3.6 Both parties will cooperate in the onboarding process and work within agreed timelines. We will conduct quarterly reviews together during the Subscription Term.
3.7 Subject to clause 3.5, we warrant that the Subscription Service will materially conform to the functionality described in the Documentation during the Subscription Term. This warranty does not guarantee uninterrupted or error-free operation. Subscription Service availability is governed by Clause 4 and is not covered by this warranty.
3.8 The warranty in Clause 3.7 does not apply to non-conformities caused by: use contrary to the Documentation or this Agreement, modifications not made by us, Customer Data, Account Data, use of the Subscription Service in combination with third-party software, hardware or services not provided by us, or matters outside our reasonable control.
3.9 Where we are to provide training for Users or Superusers (Training), such Training will be provided either online or in-person. Details of the location, time, date and the number of permitted attendees will be set out in the Quotation or otherwise agreed in writing between us.
3.10 You shall:
reasonably co-operate with us in all matters relating to the Services;
provide us, our agents and subcontractors with timely access to your systems and data (including Customer Data and Account Data) as reasonably required in order to provide the Services; and
provide, in a timely manner, such information as we may reasonably require, and ensure that it is accurate and complete in all material respects.
4. SERVICE LEVELS
4.1 In respect of the Subscription Service, we will provide 99.5% monthly availability, excluding planned maintenance and events outside our reasonable control (Service Availability).
4.2 Planned maintenance occurs no more than once every 3 weeks and will not exceed 4 hours. We will use reasonable efforts to minimise disruption and provide advance notice via our support console.
4.3 We provide support via support.gatherinsights.com during Normal Business Hours. We will respond to support tickets within the following timeframes:
All timeframes are measured in Normal Business Hours. Further details on “recovery” and “resolution” can be found in the Documentation and/or at the Trust Centre.
4.4 If we fail to meet the Service Availability, you may claim a service credit of 10% of that month's Subscription Fee (or, if paid annually, 10% of 1/12th of the annual Subscription Fee) by notifying us within 10 Business Days of month end. Service credits are capped at one month's Subscription Fee (being 1/12th of the annual Subscription Fee if paid annually) in any rolling 12-month period. Service credits will be deducted from the next invoice or, if there is no further invoice, we will issue a credit note. This is your sole remedy for Service Availability failures.
5. USERS AND SUPERUSERS
5.1 You are the contracting entity. You are responsible for payment of all Fees and are liable for all User actions.
5.2 You may designate the following as Users, subject to the Subscription Scope: your employees; your supply chain (including subcontractors and suppliers); consultants you engage; and representatives from your clients or agents.
5.3 You must ensure that all Users comply with this Agreement and the Acceptable Use Policy.
5.4 You must use reasonable endeavours to prevent unauthorised access to the Subscription Service and must notify us promptly if you become aware of any unauthorised access or security breach.
5.5 Superusers are responsible for day-to-day account administration including User management, project setup, configuration and permission settings. We will generally only make changes to your environment on instruction from a Superuser, except where necessary for security, legal compliance or system stability.
5.6 Superusers have full administrative control including: creating and managing all Users, accessing all data, configuring settings, managing billing and exporting data.
5.7 Superuser actions are binding on you as if you took them yourself. You must:
assign Superuser access only to trusted individuals;
require multi-factor authentication on Superuser accounts;
maintain at least two Superusers; and
revoke access promptly when no longer needed.
6. SUBSCRIPTION SCOPE CHANGES
6.1 The Subscription Scope may be changed by mutual agreement documented in a revised Quotation.
6.2 A revised Quotation sets out the updated Subscription Scope, any Fee changes, and may include a revised term duration. It replaces the previous Quotation when agreed in writing by both parties.
6.3 Any Fee changes in a revised Quotation take effect from the start of the next billing period unless the revised Quotation expressly states otherwise.
6.4 Subscription Scope changes do not extend or restart the current Subscription Term unless the revised Quotation expressly states a new term duration.
7. DATA
7.1 You own Customer Data and Account Data, or in each case, have all necessary rights to upload and process it through the Subscription Service.
7.2 You are responsible for Customer Data and Account Data, including its legality, accuracy and quality.
7.3 You grant us a non-exclusive, royalty-free licence during the Subscription Term to use, copy, store and process Customer Data and Account Data solely for the purposes of providing the Subscription Service and complying with our legal obligations.
7.4 We may create anonymised and aggregated data derived from Customer Data (Aggregated Data). Aggregated Data will not identify you or any individual. We own all Aggregated Data and may retain and use it during and after the Subscription Term for the purposes of improving the Subscription Service, developing new features, and conducting industry analysis.
7.5 You acknowledge that the Subscription Service may incorporate machine learning and analytical capabilities that use Aggregated Data to improve functionality for all customers.
7.6 To the extent that any Customer Data and/or Account Data includes personal data, the provisions of Clause 8 shall apply to the processing of such personal data.
7.7 We maintain:
hourly backups retained for 7 days;
daily backups retained for 90 days; and
monthly backups retained for 6 years.
7.8 If Customer Data or Account Data is lost or damaged, we will restore it from the most recent backup. This is your sole remedy for data loss, and our liability for data loss is limited as provided in Clause 12.3.
7.9 The Subscription Service maintains tamper-evident audit logs for all record modifications. Original records and modification history are preserved.
8. DATA PROTECTION
8.1 In using the Subscription Service, you may input the following personal data relating to data subjects: first and last names, email addresses, contact telephone numbers and job titles or functions. For such personal data, you are controller and we are processor. Both parties will comply with all applicable requirements of the Data Protection Legislation. This Clause 8 is in addition to, and does not relieve, remove or replace, a party's obligations or rights under the Data Protection Legislation. We may revise this Clause 8 on not less than 20 Business Days' notice solely to comply with changes to the Data Protection Legislation.
8.2 You will ensure that you have all necessary consents and notices in place to enable lawful transfer of personal data to us for the duration and purposes of this Agreement.
8.3 We will, in relation to any personal data processed in connection with our obligations under this Agreement:
process that personal data only on your documented written instructions unless we are required by law to do so (in which case we will inform you before the processing takes place, unless the law prohibits this);
ensure that we have in place appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data. Our current security measures are detailed at the Trust Centre;
not transfer any personal data outside of the United Kingdom and the European Economic Area without your prior written consent (not to be unreasonably withheld or delayed);
assist you, at your cost, in responding to any request from a data subject and in ensuring compliance with your obligations under the Data Protection Legislation with respect to security, breach notifications, impact assessments and consultations with supervisory authorities or regulators;
notify you without undue delay and in any event within 24 hours of becoming aware of a personal data breach;
at your written direction, delete or return personal data and copies thereof to you on termination of this Agreement unless required by law to retain the personal data;
ensure that anyone we authorise to process the personal data is subject to an appropriate commitment of confidentiality; and
maintain complete and accurate records and information to demonstrate compliance with this Clause 8.
8.4 You consent to our appointment of third-party sub-processors of personal data under this Agreement as reflected in our Privacy Policy at the Trust Centre. We confirm that we have entered or will enter into a written agreement with each sub-processor incorporating terms which reflect the requirements of the Data Protection Legislation. We will remain liable to you for any failure of a sub-processor to meet its data protection obligations as set out in this Clause 8.
8.5 You may audit our data protection compliance once per year on 30 days' notice. We may satisfy audit requirements through certifications and reports at the Trust Centre.
8.6 For personal data in Account Data, we are controller and will process it in accordance with our Privacy Policy at the Trust Centre. You warrant you have authority to provide such Personal Data to us.
9. FEES AND PAYMENT
9.1 You pay the Fees in accordance with the payment terms stated in the Quotation, typically net 30 days.
9.2 All Fees exclude VAT, sales taxes and similar charges. We will add UK VAT at the applicable rate where required by law. You are responsible for all taxes, duties and levies arising from this Agreement, except UK VAT (which we will add as stated above) and taxes on our net income.
9.3 If payment of undisputed Fees is more than 28 days overdue, we may (i) suspend the Service without liability until payment has been made in full; and (ii) charge interest on the overdue sum from the due date until payment of the overdue sum. Interest accrues at 2% a year above the Bank of England’s base rate from time to time, but at 4% a year for any period where that base rate is below 0%.
9.4 We may increase Subscription Fees annually at renewal on 60 days' notice. Increases do not exceed the lower of (i) CPI plus 2% or (ii) 5%. If CPI is discontinued, a comparable index applies.
9.5 If a fee increase under Clause 9.4 is unacceptable, you may terminate by notice within 30 days of our increase notice, effective at the end of the Initial Term or Renewal Period (as applicable).
10. TERM AND TERMINATION
10.1 This Agreement runs from the Commencement Date until terminated in accordance with this clause 10. The Subscription Service will be provided from the Subscription Start Date for the Initial Term, then renews automatically for successive Renewal Periods, unless either party gives the other party at least 60 days' written notice of non-renewal prior to the end of the Initial Term or Renewal Period (as applicable).
10.3 Either party may terminate this Agreement immediately by written notice to the other party, if the other party:
materially breaches and (if such breach is remediable) fails to remedy within 30 days of notice;
fails to pay undisputed amounts within 15 days of payment notice; or
becomes insolvent, enters administration, has a receiver appointed or ceases trading.
10.4 On termination or expiry of this Agreement:
your access to the Subscription Service and Documentation ceases immediately;
you shall immediately pay all outstanding invoices and you remain liable for Fees for the remainder of the Subscription Term, which shall be payable immediately upon receipt of an invoice;
accrued rights and remedies survive termination; and
Clauses 7, 8, 10, 11, 12, 13, 14 and 15 survive.
11. INTELLECTUAL PROPERTY
11.1 We and our licensors own all intellectual property in the Subscription Service and Documentation. Without limiting the foregoing, we own all intellectual property in any modifications, improvements, customisations or other developments made to the Subscription Service, whether made during your subscription or otherwise.
11.2 If you (or your Users) provide feedback, suggestions, ideas, concepts or other intellectual property in connection with the Subscription Service or any customisation work, all intellectual property in such materials belongs to us. You assign to us (and will procure the assignment to us of) all intellectual property rights in any such materials, and you agree to do anything we reasonably request to confirm or perfect that assignment.
11.3 We may, at your request and in our discretion, undertake customisation/development work in respect of the Subscription Service. If we agree to undertake such work, the scope, deliverables and applicable Fees will be set out in the Quotation. Our core business is the provision of the Subscription Service, not bespoke software development. Accordingly, any developments we make to the Subscription Service will be incorporated into our platform and may be used for the benefit of any or all of our customers.
12. LIABILITY
12.1 Unless otherwise set out in this Agreement and subject to Clause 12.2:
we exclude all implied warranties, representations, conditions and other terms (whether implied by statute or common law) to the fullest extent permitted by law;
we provide the Subscription Service and Documentation on an "as is" basis. We do not promise that the Subscription Service will be uninterrupted, error-free, or meet your specific requirements; and
you acknowledge that the Subscription Service may enable you to access third-party websites and content, and you do so at your own risk.
12.2 Neither party limits liability for: death or personal injury from negligence; fraud; or matters that cannot be limited by law.
12.3 Subject to Clause 12.2, each party's (including its directors, officers, employees and agents) total aggregate liability to the other party (and, in the case of our liability, to you and your Users) in contract (including in respect of the indemnities at Clause 13), tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this Agreement does not exceed the lower of:
150% of Fees paid or payable in the 12 months immediately before the event (or if the Subscription Term is less than 12 months, the Fees for the full Subscription Term); or
£250,000.
12.4 Neither party is liable for: loss of profits; loss of revenue; loss of savings; depletion of goodwill; loss of or corruption of data (except as provided in Clause 7.8); or any indirect or consequential loss, even if that party was advised of the possibility of such losses.
12.5 We are not liable for loss caused by Superuser actions including configuration errors, permission mistakes or accidental deletions.
12.6 We are not liable for any delay or failure in performing our obligations under this Agreement to the extent caused by your acts or omissions or those of your Users. Our entitlement to the Fees is not affected by any such delay.
13. INDEMNITIES
13.1 We will defend you (and your officers, directors and employees) against any claim that your use of the Subscription Service infringes a third party’s UK intellectual property rights, and shall indemnify you for any costs and/or expenses incurred in relation to and amounts awarded against the Customer in judgment or settlement of such claims provided you notify us promptly, provide reasonable co-operation at our expense, and give us sole control to defend or settle the claim.
13.2 In the defence or settlement of any claim, we may at our option: (a) procure your right to continue using the Subscription Service; (b) modify it to be non-infringing; or (c) terminate this Agreement on reasonable notice with pro-rata refund of prepaid Subscription Fees.
13.3 Clauses 13.1 and 13.2 set out your sole rights and remedies, and our entire liability, for any claim that the Service infringes third party intellectual property rights.
13.4 You indemnify us (and our officers, directors and employees) against claims that Customer Data and/or Account Data infringes a third party’s UK intellectual property rights, provided we notify you promptly, provide reasonable co-operation at your expense, and give you sole control to defend or settle the claim.
13.5 You indemnify us (and our officers, directors and employees) against third party claims arising from: Customer Data; Account Data; your breach of this Agreement; your violation of applicable laws in your use of the Subscription Service; your Users' and Superuser actions; and your use beyond the Subscription Scope, provided that in each case, we notify you promptly, provide reasonable co-operation at your expense, and you have sole control to defend or settle the claim.
13.6 We have no liability under Clause 13.1 for infringement arising from: modifications to the Subscription Service by anyone but us; your use of the Subscription Service contrary to Documentation or this Agreement; your use of the Subscription Service after we notify you of the infringement; the use of the Customer Data and/or Account Data; your breach of this Agreement; or the Subscription Service being combined with products not provided by us.
14. CONFIDENTIALITY
14.1 Each party agrees to keep the other's Confidential Information confidential and use it only for this Agreement's purposes. Each party may disclose Confidential Information to its employees, contractors and professional advisors who need to know it (Representatives). You may also disclose our Confidential Information to Users to the extent necessary for their use of the Service. Each party will ensure that its Representatives (and, in your case, Users) comply with confidentiality obligations substantially equivalent to those in this clause.
14.2 Confidentiality does not apply to information that: is public through no breach by the receiving party, was lawfully in the receiving party's possession before disclosure, is lawfully disclosed to the receiving party by a third party without confidentiality restrictions, is independently developed by the receiving party (as shown by written evidence), or must be disclosed by law, provided the receiving party gives the disclosing party prompt notice where legally permitted.
14.3 Confidentiality obligations survive for 5 years after termination.
14.4 On termination, each party will promptly return or destroy the other's Confidential Information on request, except where retention is required by law or for the exercise of ongoing rights under this Agreement.
15. GENERAL
15.1 Customer Data and Account Data stored in the Subscription Service is for your business purposes. We do not warrant its acceptance as evidence in legal proceedings.
15.2 We will maintain ISO 27001, ISO 9001 and Cyber Essentials Plus certifications throughout the Subscription Term. Current certificates are at the Trust Centre.
15.3 We will maintain appropriate insurance throughout the Subscription Term. Current coverage levels are at the Trust Centre.
15.4 Neither party is liable for delays caused by events beyond its reasonable control, provided the affected party notifies the other promptly. During any such delay:
affected obligations are suspended;
payment obligations continue unless the Service is unavailable for more than 15 consecutive days, in which case Fees are abated pro-rata for the period of unavailability;
if the delay exceeds 60 days, either party may terminate on 10 days' notice with pro-rata refund of prepaid Fees; and
any fees abated under (b) are not refundable if the Agreement is subsequently terminated under (c).
15.5 This Agreement constitutes the entire agreement and supersedes all prior agreements, representations and understandings. Purchase orders are accepted for administrative purposes only; any terms therein do not apply.
15.6 Except as otherwise set out in this Agreement, no amendment to this Agreement has effect unless it has been agreed, confirmed in writing and executed by both parties (or their authorised representatives). We may update the Acceptable Use Policy and Documentation, at any time, subject to providing you with reasonable notice.
15.7 You may not assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of your rights and obligations under this Agreement without our prior written consent, which will not be unreasonably withheld. We may assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of our rights under this Agreement to a group company or business purchaser.
15.8 This Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with this Agreement or its subject matter or formation.
15.9 Notices must be in writing and are deemed received when sent by email to the addresses in the Quotation (for you) or legal@gatherinsights.com (for us), or such other address as notified. Notices sent by email will be deemed to have been received at the time of transmission or, if this time falls outside Normal Business Hours, when Normal Business Hours resume.
15.10 If a dispute arises, a senior representative of each party will meet within 10 Business Days to attempt resolution before either party commences court proceedings. This does not prevent either party from seeking urgent injunctive relief or recovering undisputed debts at any time.
15.11 No person other than you and us can rely on and enforce any term of this Agreement.
15.12 If any provision or part-provision of this Agreement is or becomes invalid, illegal or unenforceable, it will be deemed deleted, but that will not affect the validity and enforceability of the rest of this Agreement.
15.13 A waiver of any right or remedy is only effective if given in writing and will not be deemed a waiver of any subsequent right or remedy. A failure or delay to exercise, or the single or partial exercise of, any right or remedy does not waive that or any other right or remedy, nor does it prevent or restrict any further exercise of that or any other right or remedy.
SCHEDULE 1: ACCEPTABLE USE POLICY
This Schedule is the Acceptable Use Policy as of the Quotation date. We may update it with reasonable notice as provided in clause 15.6, and will send you the updated version.
1. Purpose
This Acceptable Use Policy governs your use of the Subscription Service. You are responsible for ensuring all Users comply with this policy.
2. Acceptable Use
The Subscription Service is provided for legitimate business purposes in connection with construction and project management activities.
3. Prohibited Activities
You must not use the Subscription Service to:
3.1 Illegal or Harmful Content
Upload, store, distribute or transmit any unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive material
Facilitate illegal activity, promote unlawful violence, or depict sexually explicit images
Engage in discriminatory conduct based on race, gender, colour, religious belief, sexual orientation or disability
3.2 Security and System Integrity
Introduce viruses, malware or other malicious code
Attempt unauthorised access to the Subscription Service, other customers' data, or our systems
Bypass security features, conduct security testing without our consent, or interfere with Subscription Service operations
Use the Subscription Service to attack or compromise third-party systems
3.3 Misuse of Subscription Service
Disrupt or interfere with other customers' use of the Subscription Service
Consume excessive resources that impact Subscription Service performance for others
Reverse engineer, decompile or attempt to derive source code
Develop or operate competing services using knowledge gained from the Subscription Service
Use automated tools to scrape or extract data beyond normal business use
Assist third parties in obtaining access to the Subscription Service or Documentation, other than Users as permitted under this Agreement
License, sell, rent, lease, transfer, assign, distribute, disclose or otherwise commercially exploit or make the Subscription Service or Documentation available to any third party (except as expressly permitted under this Agreement)
Copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit or distribute all or any portion of the Subscription Service or Documentation (except as expressly permitted under this Agreement)
Use the Subscription Service to provide services to third parties
3.4 Data Protection and Intellectual Property
Process Personal Data in violation of UK GDPR or Data Protection Act 2018
Upload data you lack rights to process or share
Infringe third party intellectual property rights
Impersonate others or misrepresent your affiliation
4. Reporting Violations
Report violations to: abuse@gatherinsights.com or support@gatherinsights.com
5. Consequences
Violation of this Policy constitutes a material breach of your Agreement. We may issue warnings, suspend access, remove prohibited content, terminate your subscription, or report violations to authorities.
6. Changes to this Policy
We may update this Policy to reflect changes in our Subscription Service, address new threats, or comply with legal requirements. We will notify you of material changes by email or notice within the Subscription Service. Continued use after notification constitutes acceptance.
7. Questions
Contact us at legal@gatherinsights.com or support@gatherinsights.com
Gather Insights Limited 1 Silk Street, Manchester, M4 6LZ, United Kingdom
END OF TERMS AND CONDITIONS
Severity
Description
Response
Recovery
Resolution
Critical
System non-operational, key data lost, or majority of Users unable to access
2 hours
4 hours
5 days
High
Significant operational impact but system remains accessible
4 hours
8 hours
10 days
Medium
Functional issue with operational impact
8 hours
16 hours
20 days
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