Network Rail Saves £300,000+ on Birmingham New Street Using Gather

<div class="gather-embed"><div class="ge-body" style="padding-bottom:0"><h2 class="ge-anim">The challenge</h2><p class="ge-anim">Prior to using Gather, Network Rail's project management team faced multiple challenges in the face of budgetary constraints and tight deadlines:</p><ul class="ge-anim"><li><strong>Complex schedule translation:</strong> The Oracle Primavera programme needed translating into straightforward, actionable daily activities for the site team</li><li><strong>Progress tracking gaps:</strong> No reliable way to track daily progress against overall programme and schedule</li><li><strong>Inconsistent records:</strong> Lack of consistency, structure and accuracy in site records across different contractors</li><li><strong>Format fragmentation:</strong> Contractors submitted site diaries in different formats and levels of detail</li><li><strong>Limited visibility:</strong> Office-based project teams had poor visibility on site activities and performance</li></ul><!-- ── GRAPHIC 2: Fragmentation → Unity diagram ── --><div class="ge-diagram-wrap ge-anim"><div class="ge-diagram-label">From fragmentation to single source of truth</div><!-- viewBox 0 0 660 190 --><svg class="ge-diagram-svg" viewBox="0 0 660 190" xmlns="http://www.w3.org/2000/svg" style="min-width:400px;"><!-- LEFT PANEL: Before Gather --><rect x="0" y="0" width="285" height="190" fill="#fff9f9"/><!-- BEFORE label --><text x="14" y="18" font-size="8.5" font-weight="700" fill="#dc2626" font-family="Inter,system-ui" letter-spacing="0.08em">BEFORE GATHER</text><!-- 5 fragmented document boxes — scattered positions --><!-- Paper Diary --><rect x="14" y="26" width="108" height="26" rx="5" fill="#fff7ed" stroke="#fdba74" stroke-width="1.2"/><text x="68" y="39" text-anchor="middle" font-size="9.5" fill="#c2410c" font-family="Inter,system-ui" font-weight="600">Paper Diary</text><text x="68" y="49" text-anchor="middle" font-size="7.5" fill="#ea580c" font-family="Inter,system-ui">Daily record</text><!-- Spreadsheet --><rect x="160" y="52" width="112" height="26" rx="5" fill="#f0fdf4" stroke="#86efac" stroke-width="1.2"/><text x="216" y="65" text-anchor="middle" font-size="9.5" fill="#15803d" font-family="Inter,system-ui" font-weight="600">Spreadsheet</text><text x="216" y="75" text-anchor="middle" font-size="7.5" fill="#16a34a" font-family="Inter,system-ui">Progress tracker</text><!-- Word Doc --><rect x="14" y="86" width="108" height="26" rx="5" fill="#eff6ff" stroke="#93c5fd" stroke-width="1.2"/><text x="68" y="99" text-anchor="middle" font-size="9.5" fill="#1d4ed8" font-family="Inter,system-ui" font-weight="600">Word Doc</text><text x="68" y="109" text-anchor="middle" font-size="7.5" fill="#2563eb" font-family="Inter,system-ui">Site report</text><!-- Email --><rect x="160" y="112" width="112" height="26" rx="5" fill="#fdf4ff" stroke="#d8b4fe" stroke-width="1.2"/><text x="216" y="125" text-anchor="middle" font-size="9.5" fill="#7e22ce" font-family="Inter,system-ui" font-weight="600">Email Chain</text><text x="216" y="135" text-anchor="middle" font-size="7.5" fill="#9333ea" font-family="Inter,system-ui">Issue log</text><!-- PDF Report --><rect x="14" y="152" width="108" height="26" rx="5" fill="#fff1f2" stroke="#fda4af" stroke-width="1.2"/><text x="68" y="165" text-anchor="middle" font-size="9.5" fill="#be123c" font-family="Inter,system-ui" font-weight="600">PDF Report</text><text x="68" y="175" text-anchor="middle" font-size="7.5" fill="#e11d48" font-family="Inter,system-ui">Monthly summary</text><!-- Messy crossing dashed lines — showing fragmentation --><line x1="122" y1="43" x2="160" y2="65" stroke="#ef4444" stroke-width="1" stroke-dasharray="4,3" opacity="0.45"/><line x1="122" y1="99" x2="160" y2="78" stroke="#f59e0b" stroke-width="1" stroke-dasharray="4,3" opacity="0.45"/><line x1="272" y1="65" x2="122" y2="158" stroke="#8b5cf6" stroke-width="1" stroke-dasharray="4,3" opacity="0.35"/><line x1="122" y1="165" x2="160" y2="125" stroke="#ef4444" stroke-width="1" stroke-dasharray="4,3" opacity="0.45"/><line x1="68" y1="152" x2="216" y2="78" stroke="#f59e0b" stroke-width="0.8" stroke-dasharray="3,4" opacity="0.3"/><line x1="122" y1="43" x2="272" y2="138" stroke="#ef4444" stroke-width="0.8" stroke-dasharray="3,4" opacity="0.25"/><!-- Chaos question mark --><circle cx="142" cy="107" r="15" fill="#fef2f2" stroke="#fca5a5" stroke-width="1.2"/><text x="142" y="113" text-anchor="middle" font-size="16" fill="#ef4444" font-family="Georgia,serif" font-weight="700">?</text><!-- DIVIDER + ARROW --><line x1="297" y1="16" x2="297" y2="174" stroke="#e5e5e5" stroke-width="1" stroke-dasharray="4,3"/><!-- Arrow body --><line x1="310" y1="95" x2="340" y2="95" stroke="#22c55e" stroke-width="2.5"/><polygon points="340,90 352,95 340,100" fill="#22c55e"/><!-- RIGHT PANEL: With Gather --><rect x="360" y="0" width="300" height="190" fill="#f0fdf4"/><!-- AFTER label --><text x="374" y="18" font-size="8.5" font-weight="700" fill="#16a34a" font-family="Inter,system-ui" letter-spacing="0.08em">WITH GATHER</text><!-- 5 small source dots (matching colors) --><circle cx="400" cy="39" r="6" fill="#fb923c" opacity="0.8"/><circle cx="400" cy="69" r="6" fill="#4ade80" opacity="0.8"/><circle cx="400" cy="99" r="6" fill="#60a5fa" opacity="0.8"/><circle cx="400" cy="129" r="6" fill="#c084fc" opacity="0.8"/><circle cx="400" cy="159" r="6" fill="#fda4af" opacity="0.8"/><!-- Clean converging lines to Gather hub --><line x1="406" y1="39" x2="498" y2="95" stroke="#22c55e" stroke-width="1.3" opacity="0.5"/><line x1="406" y1="69" x2="498" y2="95" stroke="#22c55e" stroke-width="1.3" opacity="0.55"/><line x1="406" y1="99" x2="498" y2="95" stroke="#22c55e" stroke-width="1.5" opacity="0.6"/><line x1="406" y1="129" x2="498" y2="95" stroke="#22c55e" stroke-width="1.3" opacity="0.55"/><line x1="406" y1="159" x2="498" y2="95" stroke="#22c55e" stroke-width="1.3" opacity="0.5"/><!-- Gather hub --><circle cx="510" cy="95" r="36" fill="#dcfce7" stroke="#22c55e" stroke-width="2"/><text x="510" y="89" text-anchor="middle" font-size="10" fill="#15803d" font-family="Inter,system-ui" font-weight="800" letter-spacing="0.04em">GATHER</text><text x="510" y="102" text-anchor="middle" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui">single source</text><text x="510" y="114" text-anchor="middle" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui">of truth</text><!-- Output arrow + label --><line x1="546" y1="95" x2="610" y2="95" stroke="#22c55e" stroke-width="2"/><polygon points="610,90 622,95 610,100" fill="#22c55e"/><text x="638" y="89" text-anchor="middle" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui" font-weight="600">Clear</text><text x="638" y="101" text-anchor="middle" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui" font-weight="600">insights</text></svg></div></div></div>

<div class="gather-embed"><div class="ge-body" style="padding-bottom:0"><h2 class="ge-anim">The solution</h2><p class="ge-anim">With its intuitive mobile interface, Gather addressed all of these challenges by securing maximum buy-in from contractors and their site teams.</p><h3 class="ge-anim">Mobile-native app securing adoption</h3><p class="ge-anim">For any technical solution to work, implementation is key. This is especially important for capturing site records, because it depends on the willingness and ability of the site team to input quality, consistent data.</p><p class="ge-anim">Built natively for mobile devices and tablets, Gather made it easy to report daily progress by entering actual hours worked, materials used, and variances in productivity.</p><!-- ── GRAPHIC 5: 60% Pre-population Arc Gauge ── --><div class="ge-gauge-row ge-anim"><svg class="ge-gauge-svg" width="88" height="88" viewBox="0 0 88 88" xmlns="http://www.w3.org/2000/svg"><!-- Background track --><circle cx="44" cy="44" r="34" fill="none" stroke="#bbf7d0" stroke-width="9"/><!-- 60% arc: circumference of r=34 = 213.63; 60% = 128.18 start at top = rotate -90°; stroke-dashoffset corrects start position --><circle cx="44" cy="44" r="34" fill="none" stroke="#22c55e" stroke-width="9" stroke-dasharray="128.18 213.63" stroke-dashoffset="0" stroke-linecap="round" transform="rotate(-90 44 44)"/><text x="44" y="40" text-anchor="middle" font-size="16" font-weight="800" fill="#15803d" font-family="Inter,system-ui">60%</text><text x="44" y="54" text-anchor="middle" font-size="8" fill="#16a34a" font-family="Inter,system-ui">pre-filled</text></svg><div class="ge-gauge-label"><h4>Pre-populated before each shift starts</h4><p>The project team could pre-populate up to 60% of the information for each shift — making the workload lighter and the transition to digital site records smoother for field teams.</p></div></div><!-- QUOTE 1 --><div class="ge-quote ge-anim"><span class="ge-quote-mark">"</span><p class="ge-quote-text">I found Gather beneficial for myself, the team and also the project. It assisted us with managing and tracking our planned versus actuals, resource, plant and equipment allocations and user-friendly interface when out in the field.</p><div class="ge-quote-attr"><span><strong>William Grant</strong> · Site Manager · J. Murphy &amp; Sons</span></div></div><h3 class="ge-anim">Collaborate using concrete, accurate data</h3><p class="ge-anim">A major benefit of having a library of consistent, structured insights on site activities was improved collaboration. All stakeholders had access to the same data captured using the same format and to the same level of accuracy and detail.</p><p class="ge-anim">This single source of truth made it easier to track progress, resolve issues and make informed decisions. If the Network Rail project team saw that a particular task was falling behind schedule, they could easily identify the responsible contractor and work together to get it back on track. Letting the data do the talking removes emotions and finger-pointing.</p><p class="ge-anim">Using Gather's Power BI key insights dashboard, all parties have a clearer understanding of the what, when, how and why of project progress. This data-led transparency and accountability fosters long-term trust and confidence between the client and the contractor.</p><!-- QUOTE 2 --><div class="ge-quote ge-anim"><span class="ge-quote-mark">"</span><p class="ge-quote-text">Gather allows me to assess live project progress against the programme as submitted by the contractor. This has introduced a new level of transparency and improved working relationships between Network Rail and Murphy.</p><div class="ge-quote-attr"><span><strong>Andy Johnson</strong> · Scheme Project Manager · Network Rail</span></div></div><h3 class="ge-anim">From insights to actions</h3><p class="ge-anim">Data is a means to an end. Gather worked closely with Network Rail to translate site insights into concrete, streamlined actions. The rich, structured site data enabled both parties to take action daily through three key touchpoints:</p><!-- ── GRAPHIC 3: 3-step cadence timeline ── --><div class="ge-timeline-outer ge-anim"><svg class="ge-timeline-svg" viewBox="0 0 580 148" xmlns="http://www.w3.org/2000/svg" style="padding:20px 16px 8px;"><!-- Connecting track line --><line x1="84" y1="44" x2="496" y2="44" stroke="#e5e5e5" stroke-width="2.5" stroke-linecap="round"/><!-- Left half green (daily + weekly "done") --><line x1="84" y1="44" x2="290" y2="44" stroke="#22c55e" stroke-width="2.5" stroke-linecap="round"/><!-- NODE 1: Daily Stand-up --><circle cx="84" cy="44" r="26" fill="#22c55e" stroke="none"/><text x="84" y="38" text-anchor="middle" font-size="11" fill="#fff" font-family="Inter,system-ui" font-weight="800">01</text><text x="84" y="52" text-anchor="middle" font-size="8" fill="#dcfce7" font-family="Inter,system-ui" font-weight="600" letter-spacing="0.05em">DAILY</text><!-- Sunrise icon simplified --><line x1="84" y1="74" x2="84" y2="78" stroke="#22c55e" stroke-width="1.5"/><text x="84" y="92" text-anchor="middle" font-size="11.5" font-weight="700" fill="#171717" font-family="Inter,system-ui">Daily Stand-up</text><text x="84" y="107" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Review dashboards,</text><text x="84" y="120" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">identify problems, plan</text><!-- NODE 2: Weekly Review --><circle cx="290" cy="44" r="26" fill="#22c55e" stroke="none"/><text x="290" y="38" text-anchor="middle" font-size="11" fill="#fff" font-family="Inter,system-ui" font-weight="800">02</text><text x="290" y="52" text-anchor="middle" font-size="8" fill="#dcfce7" font-family="Inter,system-ui" font-weight="600" letter-spacing="0.05em">WEEKLY</text><line x1="290" y1="74" x2="290" y2="78" stroke="#22c55e" stroke-width="1.5"/><text x="290" y="92" text-anchor="middle" font-size="11.5" font-weight="700" fill="#171717" font-family="Inter,system-ui">Weekly Review</text><text x="290" y="107" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Automated reports shared</text><text x="290" y="120" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">with all stakeholders</text><!-- NODE 3: Ad Hoc --><circle cx="496" cy="44" r="26" fill="#fff" stroke="#d4d4d4" stroke-width="2"/><text x="496" y="38" text-anchor="middle" font-size="11" fill="#a3a3a3" font-family="Inter,system-ui" font-weight="800">03</text><text x="496" y="52" text-anchor="middle" font-size="8" fill="#d4d4d4" font-family="Inter,system-ui" font-weight="600" letter-spacing="0.05em">AD HOC</text><line x1="496" y1="74" x2="496" y2="78" stroke="#d4d4d4" stroke-width="1.5"/><text x="496" y="92" text-anchor="middle" font-size="11.5" font-weight="700" fill="#404040" font-family="Inter,system-ui">Production Meeting</text><text x="496" y="107" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Identify, diagnose</text><text x="496" y="120" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">and resolve fast</text></svg></div></div></div>

<div class="gather-embed"><div class="ge-body"><h2 class="ge-anim">The results: transparency in change and payment applications</h2><p class="ge-anim">Managing change of scope and applications for payments is key to the successful delivery of any project. Without reliable commercial and site data, navigating change and payments can be treacherous — risking not only the budget but also client-contractor relationships.</p><p class="ge-anim">With a structured single source of truth shared between Network Rail and Murphy, assessing, approving and agreeing on scope change requests and payment applications became a straightforward process.</p><h3 class="ge-anim">£300,000+ saved on change management</h3><div class="ge-callout ge-anim"><div class="ge-callout-big">£300,000+</div><div class="ge-callout-title">Saved on change management</div><p class="ge-callout-body">With consistent, accurate, searchable data of site activities and planned versus actual production, Network Rail's project team had all the resources to scrutinise labour, plant and time allocation to each of the relevant activities included in change requests. This resulted in total savings of well over £300,000.</p></div><h3 class="ge-anim">Payment applications transformed</h3><p class="ge-anim">Network Rail also leaned on Gather for payment applications. At early stages of adopting Gather, there were more changes to applications. Once "double-bubbling" was removed and both parties mastered how to better access actual activities versus applied-for activities, changes in payment applications effectively disappeared.</p><!-- ── GRAPHIC 4: Payment accuracy before → after ── --><div class="ge-chart-outer ge-anim"><div class="ge-chart-label">Payment application changes over time — the journey to accuracy</div><!-- viewBox 0 0 560 160 — bars + labels + legend --><svg class="ge-chart-svg" viewBox="0 0 560 162" xmlns="http://www.w3.org/2000/svg"><!-- Y-axis label (rotated) --><text x="9" y="82" text-anchor="middle" font-size="9" fill="#a3a3a3" font-family="Inter,system-ui" transform="rotate(-90 9 82)">Changes</text><!-- Faint grid lines --><line x1="36" y1="18" x2="540" y2="18" stroke="#f0f0f0" stroke-width="1"/><line x1="36" y1="46" x2="540" y2="46" stroke="#f0f0f0" stroke-width="1"/><line x1="36" y1="74" x2="540" y2="74" stroke="#f0f0f0" stroke-width="1"/><line x1="36" y1="102" x2="540" y2="102" stroke="#f0f0f0" stroke-width="1"/><!-- Baseline --><line x1="36" y1="122" x2="540" y2="122" stroke="#e5e5e5" stroke-width="1.5"/><!-- BAR 1: Month 1 — many changes (tall orange) --><rect x="56" y="18" width="76" height="104" rx="4" fill="#fb923c" opacity="0.82"/><!-- BAR 2: Month 2 — improving --><rect x="172" y="40" width="76" height="82" rx="4" fill="#fb923c" opacity="0.65"/><!-- BAR 3: Month 3 — further improvement --><rect x="288" y="68" width="76" height="54" rx="4" fill="#fbbf24" opacity="0.75"/><!-- Mastery divider line --><line x1="383" y1="14" x2="383" y2="122" stroke="#22c55e" stroke-width="1.2" stroke-dasharray="4,3" opacity="0.7"/><text x="391" y="26" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui" font-weight="700">Mastery</text><text x="391" y="37" font-size="8.5" fill="#16a34a" font-family="Inter,system-ui" font-weight="700">point</text><!-- BAR 4: Month 4+ — near zero (green) --><rect x="404" y="110" width="76" height="12" rx="4" fill="#22c55e"/><!-- "Double-bubbling eliminated" badge --><rect x="380" y="88" width="148" height="18" rx="4" fill="#dcfce7" stroke="#bbf7d0" stroke-width="1"/><text x="454" y="100" text-anchor="middle" font-size="8.5" fill="#15803d" font-family="Inter,system-ui" font-weight="600">Double-bubbling eliminated ✓</text><!-- X-axis labels --><text x="94" y="136" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Month 1</text><text x="210" y="136" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Month 2</text><text x="326" y="136" text-anchor="middle" font-size="9.5" fill="#737373" font-family="Inter,system-ui">Month 3</text><text x="442" y="136" text-anchor="middle" font-size="9.5" fill="#22c55e" font-family="Inter,system-ui" font-weight="600">Month 4+</text><!-- Legend --><rect x="38" y="150" width="9" height="7" rx="1.5" fill="#fb923c"/><text x="52" y="158" font-size="8" fill="#a3a3a3" font-family="Inter,system-ui">Early adoption</text><rect x="160" y="150" width="9" height="7" rx="1.5" fill="#22c55e"/><text x="174" y="158" font-size="8" fill="#a3a3a3" font-family="Inter,system-ui">Mastered — zero changes</text></svg></div><p class="ge-anim">This improved transparency and quality of application submission reduced the amount of accruals and variance work to be assessed. It contributed to efficiency in project management, as well as trust between the asset owner Network Rail and its principal contractor Murphy.</p><!-- ── KEY TAKEAWAYS ── --><div class="ge-takeaways ge-anim"><div class="ge-takeaways-head">Key takeaways</div><div class="ge-takeaway-item"><div class="ge-tick"><svg width="10" height="8" viewBox="0 0 10 8" fill="none"><path d="M1 4L3.5 6.5L9 1" stroke="#22c55e" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"/></svg></div><div class="ge-takeaway-text"><strong>383 site records</strong> captured, reviewed and analysed jointly between Network Rail and Murphy</div></div><div class="ge-takeaway-item"><div class="ge-tick"><svg width="10" height="8" viewBox="0 0 10 8" fill="none"><path d="M1 4L3.5 6.5L9 1" stroke="#22c55e" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"/></svg></div><div class="ge-takeaway-text"><strong>£300,000+ saved</strong> on change of scope and payment applications</div></div><div class="ge-takeaway-item"><div class="ge-tick"><svg width="10" height="8" viewBox="0 0 10 8" fill="none"><path d="M1 4L3.5 6.5L9 1" stroke="#22c55e" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"/></svg></div><div class="ge-takeaway-text"><strong>60% pre-population</strong> reducing site team workload and accelerating digital adoption</div></div><div class="ge-takeaway-item"><div class="ge-tick"><svg width="10" height="8" viewBox="0 0 10 8" fill="none"><path d="M1 4L3.5 6.5L9 1" stroke="#22c55e" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"/></svg></div><div class="ge-takeaway-text"><strong>Single source of truth</strong> eliminated format fragmentation, inconsistency and finger-pointing</div></div><div class="ge-takeaway-item"><div class="ge-tick"><svg width="10" height="8" viewBox="0 0 10 8" fill="none"><path d="M1 4L3.5 6.5L9 1" stroke="#22c55e" stroke-width="1.8" stroke-linecap="round" stroke-linejoin="round"/></svg></div><div class="ge-takeaway-text"><strong>Payment accuracy transformed</strong> — "double-bubbling" eliminated, accruals and variance work reduced to near zero</div></div></div><!-- ── CLOSING ── --><div class="ge-closing ge-anim"><p>For asset owners and contractors seeking better commercial outcomes, Birmingham New Street provides a clear blueprint: invest in systems that capture data contemporaneously, share it transparently, and create the evidence base that makes change management and payment applications straightforward.</p></div></div></div>

<section class="ge-cta-banner"><div class="ge-cta-inner"><p class="ge-cta-label">Get results like these</p><h2 class="ge-cta-title">Could Gather do this on your programme?</h2><p class="ge-cta-text">Network Rail and Murphy turned 383 site records into £300,000+ of documented savings. See how the same approach applies to your contract framework and commercial risks.</p><p class="ge-cta-stat"><svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><path d="M22 11.08V12a10 10 0 1 1-5.93-9.14"></path><polyline points="22 4 12 14.01 9 11.01"></polyline></svg> 39× ROI documented on Birmingham New Street </p><div><a href="/en/book-a-demo" class="ge-btn-demo"> Book a demo <svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2"><line x1="5" y1="12" x2="19" y2="12"></line><polyline points="12 5 19 12 12 19"></polyline></svg></a></div></div></section>